Returns & Refunds Policy
At Merach, we stand by the quality of our fitness equipment and offer a 30-day hassle-free return policy to ensure you achieve your peak performance with confidence. If you are not completely satisfied with your purchase, you may return it in its original packaging for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our dedicated support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Equipment
Carefully disassemble and pack your Merach product in its original box, ensuring all tools, manuals, and accessories are included.
- 3.Ship It Back
Affix the provided shipping label to the package and drop it off at the designated carrier location or schedule a bulky item pickup.
- 4.Inspection and Refund
Once our warehouse team inspects the returned item, your refund will be processed back to your original payment method within 5-7 business days.